Case Studies

TradeHook
Online Marketplace for Home Improvement Jobs

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TradeHook - Online Marketplace for Home Improvement Jobs

Technologies: ASP.NET Core, SQL Server, Microsoft Azure, PayPal

Background

TradeHook is our own product: an online marketplace, built and run by Engine Solutions, where homeowners post home improvement jobs and tradespeople bid for them.

The Problem

Getting a list of names is easy enough. Getting one of them to turn up is not: the tradespeople you are given are busy, booked up for months or have moved on. The online directories do not solve it either, because they charge tradespeople a monthly fee to be listed, so only a small fraction of the people who could do the job are on them.

Solution

TradeHook turns that model round. It is free for tradespeople to join, so the directory is as complete as we can make it. Posting a job costs a small fee, which keeps the jobs genuine and keeps tradespeople engaged with the platform.

  • A homeowner describes the job by answering a few questions and adding photos, in one of more than thirty trade categories.
  • Tradespeople in the area are notified automatically, can ask questions and submit a bid.
  • Homeowners and tradespeople message each other through the site without swapping contact details.
  • Bids are compared side by side, with each tradesperson's reputation and previous work on view.
  • Payments are taken through PayPal.
  • TradeHook homepage
  • TradeHook trade categories
  • TradeHook benefits
  • TradeHook on a phone

Results

TradeHook is a working marketplace, and it is the project that shows what we do when we are the client as well as the developer: product design, the user experience for two very different audiences, bidding and notification logic, secure messaging, payments, and hosting and running the service on Microsoft Azure.